e& Afghanistan is part of e&, a global technology and telecommunications group headquartered in the United Arab Emirates. As one of the leading telecom operators in the region, e& serves millions of customers across the Middle East, Africa, and Asia through its innovative digital and connectivity solutions. In Afghanistan, the company plays an important role in advancing telecommunications services while investing in the growth of local talent. e& Afghanistan is committed to creating opportunities for Afghan professionals through training, skills development, and career advancement, helping build a strong and capable national workforce.

Job Summary

• Recruiter: e& Afghanistan
• Degree: Bachelor's Degree
• Vacancies Number: 1
• Province: Kabul
• Gender: Both
• Experience:⁦ 1 - 2 years
• Deadline: ⁦⁦⁦28 Oct, 2026⁩

Key responsibilities of Head of Information Technology:

• Formulate and implement an overarching IT strategy that directly supports and drives core business goals.
• Direct the operational management, application performance, and system integration of the Mobile Financial Services (MFS) ecosystem.
• Guarantee continuous uptime, peak performance, and operational dependability across all live production systems.
• Drive enterprise cybersecurity protocols, IT risk mitigation strategies, and adherence to regulatory compliance frameworks.
• Supervise core technical infrastructure, database architecture, cloud computing solutions, and disaster recovery readiness.
• Oversee multi-party technical integrations connecting internal systems with commercial banks, payment gateways, merchants, Electronic Money Institutions (EMIs), the Afghanistan Payment System (APS), and external partners.
• Spearhead technology initiatives, system modernization projects, platform upgrades, and corporate software deployments.
• Oversee vendor relationships, contract negotiations, Service Level Agreements (SLAs), and third-party delivery quality.
• Institute IT governance structures, operational guidelines, technical standards, and standard operating procedures.
• Recruit, mentor, and guide a highly proficient IT workforce to drive organizational success.

Job Requirment

• Platform Availability & Service Continuity: Guarantee continuous uptime, maximum stability, and uninterrupted operational flow for core systems.
• Information Security & Data Protection: Safeguard organizational assets, database infrastructure, and sensitive client information against cyber threats.
• Regulatory (DAB) & Audit Compliance: Maintain strict adherence to Da Afghanistan Bank regulations, internal policies, and external auditing standards.
• Business Continuity & Disaster Recovery: Oversee robust emergency recovery frameworks, failover mechanisms, and operational readiness.
• Technology Budget & Vendor Management: Manage annual IT operational budgets, vendor contracts, service delivery quality, and SLAs.
• Project Delivery & Innovation: Drive technical modernization, software implementation, and strategic solution delivery on schedule.
• Team Performance & Capability Development: Lead, mentor, and enhance the technical skills of the core IT engineering team.

Qualifications & Experience:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a closely related discipline. A Master's degree or advanced professional certifications are highly preferred.
• Professional Experience: Minimum of 5 years of overall IT experience, with at least 1 year specifically in a Mobile Financial Services (MFS) environment.
• Domain Expertise: Demonstrated experience within Digital Payments, Mobile Money, Fintech, Banking, or Telecom Technology sectors.

Key Competencies:

• Strategic Leadership: Ability to translate corporate strategy into effective technical execution and vision.
• Fintech & Payment Systems: Deep understanding of Digital Payments, MFS architectures, and financial technology platforms.
• Cybersecurity & Risk Management: Proficiency in enterprise security frameworks, threat mitigation, and risk management.
• IT Operations & Service Governance: Expertise in maintaining IT infrastructure, system reliability, and ITIL-aligned operations.
• Stakeholder & Vendor Relations: Excellent capability in managing technical vendors, executive partners, and external stakeholders.
• Compliance & Standards: Firm grasp of regulatory frameworks, financial compliance, and audit protocols.
• Project & Change Management: Proven track record in guiding complex technology transformations and system upgrades.
• Interpersonal Skills: Outstanding verbal and written communication abilities paired with decisive leadership qualities.

Submission Guideline

To submit your application for this vacancy, please register directly through the official career portal:

Application Link: https://careers.eand.af/

Note: Applicants are advised to use the Google Chrome Browser for optimal experience and smooth access.

Contact & Support:

For further inquiries or technical assistance, you can reach out via WhatsApp at +93 (0) 788 887 363.

 

Country

Afghanistan

City

Kabul

Submission Email

recruitment@eand.af

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