e& Afghanistan is part of e&, a global technology and telecommunications group headquartered in the United Arab Emirates. As one of the leading telecom operators in the region, e& serves millions of customers across the Middle East, Africa, and Asia through its innovative digital and connectivity solutions. In Afghanistan, the company plays an important role in advancing telecommunications services while investing in the growth of local talent. e& Afghanistan is committed to creating opportunities for Afghan professionals through training, skills development, and career advancement, helping build a strong and capable national workforce.

Job Summary

• Recruiter: e& Afghanistan
• Degree: Bachelor's Degree
• Vacancies Number: 1
• Province: Kabul
• Gender: Both
• Experience:⁦ 1+ years
• Deadline: ⁦8 Sep, 2026⁩

The Assistant – Carrier Relations & Wholesales (Casual) will have responsibilities that include:

Carrier & Partner Management:

• Manage routine communication and coordination with international telecom operators, carriers, hubs, and service providers.
• Keep carrier databases, partnership agreements, contact records, and operational documents accurate and up to date.
• Coordinate with international partners on service activation, testing, troubleshooting, implementation, and other operational requirements.
• Monitor partner and carrier performance, identify operational concerns, and escalate issues to the appropriate internal teams when necessary.

International Voice & SMS:

• Support the monitoring and operational management of international voice and SMS interconnections.
• Assist commercial activities by preparing traffic analyses, pricing comparisons, partner profiles, and other relevant information.
• Monitor routing modifications, service quality, and incidents affecting international voice and SMS services.
• Work closely with technical and operational teams to maintain service availability and continuity.

Roaming Services:

• Support the operational management of inbound and outbound roaming services and coordinate related activities with international partners.
• Assist with roaming tests, service launches, partner onboarding, and implementation activities.
• Review roaming performance reports and escalate issues that may negatively affect service quality or customer experience.
• Maintain accurate records of roaming agreements, partner details, and related documentation.

Data Services (IP Transit & DPLC):

• Support the management of relationships with IP Transit and DPLC service providers.
• Assist with capacity planning, service utilization monitoring, and the preparation of operational and commercial reports.
• Coordinate with technical teams on service provisioning, capacity upgrades, maintenance, and fault resolution.
• Maintain comprehensive documentation for international connectivity and data services.

Billing & Settlement:

• Assist in reviewing, validating, preparing, and reconciling invoices received from international carriers and service providers.
• Support the resolution of billing discrepancies, disputes, and settlement matters with international partners.
• Maintain accurate billing records, payment information, and settlement documentation.
• Coordinate with Finance teams and external partners to facilitate the timely processing of payments, settlements, and collections.

Reporting & Analysis:

• Prepare regular reports covering international traffic, revenue, costs, service performance, and other key operational indicators.
• Collect, organize, and analyze relevant data to support business planning, decision-making, and commercial negotiations.
• Maintain accurate trackers, databases, records, and management reporting tools.
• Assist in developing business cases, management presentations, analytical summaries, and other decision-support materials.

General Support:

• Coordinate effectively with internal technical, finance, commercial, regulatory, and other relevant departments.
• Ensure international wholesale activities comply with organizational policies, contractual requirements, regulatory obligations, and applicable industry standards.
• Perform administrative, coordination, and operational activities required to support the International & Wholesale Carrier Relations function.
• Contribute to projects, initiatives, and business development activities related to the international wholesale telecommunications sector.

Job Requirment

• Bachelor’s degree in Business Administration, Management, Commerce, or a closely related field.
• At least one year of relevant professional experience in a related position or field.

Important Note from Job International:

Job International strongly advises all job seekers to carefully read and review all the information provided in full before proceeding with the registration or application process.

Submission Guideline

• To apply for this position, interested candidates should submit their application through the link provided below:

Official Link: https://careers.eand.af/

• For additional information or inquiries regarding the vacancy, please contact us via WhatsApp at the number provided below:

WhatsApp: +93 (0) 788 887 363.

Country

Afghanistan

City

Kabul

Submission Email

careers@etisalat.af

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