Call Center Agent ( 4 Vacancies)

Other @ALEF Technology in Job
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Job Detail

  • Job ID 17793
  • Salary As per company salary scale
  • No. of Opportunity 4
  • Experience Fresh
  • Gender MaleFemale
  • Qualification High School Diploma
  • Hour full-time
  • Opportunity type Job
  • Duration 1 year
  • Vacancy No. AT-000075
  • Organization ALEF Technology
  • Location Kabul

Job Description

Job Description:

the incumbent wil answer calls from clients, addressing any queries or issues they may have.

Duties & Responsibilities

• Answering, recording, logging, and processing all calls, requests, questions, or concerns

• Escalate situations involving dissatisfied customers, offering patient assistance and support

• Checked back with callers on hold to update status if needed

• Receiving, recording, and relayed messages correctly, totally, and legibly

• Call clients and customers to inform them about the company’s new products, services and policies

• Work closely with Schedule-all team and ensure the schedule-all booking and work order is running according to plan

• Perform other duties as requested by supervisor


·        At least High School Graduate Diploma preferred

·        at least one year of relevant work experince

·        Have Computer knowledge, proficiency with MS. Office programs

·        Ability to type and good typing skill.

·        Fluent in reading, writing and speaking Dari, Pashto and English

·        Excellent customer service, interpersonal skills

How to Apply:

Interested candidates should send their resume via e-mail.

Clearly indicate on the subject line the title of the position, vacancy announcement, applications received after the closing date will not be considered.

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